BSA Officer Challenges and Decision Making

BSA Officer Challenges, Decision Making and Handling Higher Risk Exceptions

Monday, March 27, 2023
12:00 – 1:00 pm (Eastern Time)

This session is designed for BSA and Compliance support teams to learn best business practices for handling daily issues that arise that require balancing the need to service the client and protecting the financial institution. Learn best business practices for determining if an account should be closed or remain open, handling exceptions to BSA policy, and handling difficult situations with internal teams, clients and senior management. This session also includes case studies of BSA officer failures and successes in adhering to this balance.

Topics include:

  • Biggest challenges of BSA Officers and support staff
  • Leading practices for making sounds decisions
  • Recommended documentation for understanding total risk based on initially reported activity
  • Best business practices for implementing a structured decision-making process

Who Should Attend:

  • BSA and Fraud
  • Deposit Operations/Electronic Banking
  • Client Facing Teams
  • Treasury Sales and Operations
  • Compliance Officers
  • Internal Audit
  • Information Security/Technology
  • Senior Management 


Terri Sands
Secura Risk Management / Founder

Throughout her career, Terri has served as a leader in the payments and fraud prevention industry, providing education, risk management and compliance consulting and support services geared toward the specific needs of financial organizations.

Terri is an Advanced Certified Anti-Money Laundering Specialist, an At-Risk Adult Crime Specialist and an Accredited ACH Professional. Prior to founding Secura, Terri served as co-founder of Payments Information Circle (PIC), a service organization providing payments industry education, auditing, consulting, resources, and support services to financial organizations throughout the country. Prior to her work at PIC, Terri also served as the President of GACHA, a non-profit, regional payments association where she provided strategic direction for financial institutions in the payments industry. Terri began her career in payments as a Senior Analyst with the Federal Reserve Bank of Atlanta where she provided training throughout the Sixth District and served on the Federal Reserve ACH Conversion Team that consolidated ACH Services for all branch locations in the Sixth District.

Attendance verification for CE credits provided upon request.

Webinar Sponsored by BankersHUB

If you are having issues with registering online, please contact CBAO's Education, Training & Special Event Coordinator, Malia Widder, (614) 610-1877.

 Registration (Member/Non-Member Pricing)

Webinar and Playback* ($295/$445)
*Playback has no expiration. 

Additional Hookup - Registering another banker from a different location ($185/$225)

Sign in or create an account to register Last day to register is 9/27/2023