2022 Consumer Lending School

May 3-4 (TUE-WED), 2022
9:00 am - 3:00 pm 

HYBRID CLASS

CBAO members: $895 / Non-members: $1,345  

Program Description

 This two-day seminar follows the consumer lending process from taking the application to making the final credit decision. Using cases and providing best practices, participants will learn how to better navigate what can be a tricky process. Because consumer lending tends to be one of the most automated and regimented lending functions in banking, special emphasis will be placed on recognizing exceptions to established lending policies and practices, and how to properly mitigate these risks – when it makes sense for bankers to intervene and grant a waiver. 

We also will explore personal tax returns and developing related personal cash flow, including small business and self-employed borrowers. 

While this program provides a brief overview of the role and goals of various compliance and fair lending regulations, the focus is on the underwriting and loan analysis process beyond compliance. 

Topics include:

• Current industry trends:
  
  • Overview of recent issues, such as qualified mortgages, ability-to-repay, and changes to existing regulations
  • Re-thinking the predictive power of credit scores
  • Rebuilding and repairing residential mortgages and home equity lending
• Taking the loan application (or personal financial statement), getting the needed information, and issues with helping the customer complete the schedules
• Beyond W-2’s and pay stubs: Tips on how to qualify income and verify employment
• Myths and realities of credit bureau reports
• Getting beyond “the dog ate my homework” types of excuses for poor credit history
• A framework for dealing with applicants that have a previous bankruptcy
• Credit policy exceptions are serious business – your reasons for granting a waiver must be equally serious
• Collateral considerations
• Beyond the “big three” of credit score/history, debt ratio and loan-to-value:  Tips on using other important factors to mitigate risks and underwrite a solid loan
• Update on residential mortgage lending and the basics of the mortgage loan process
• Key issues when dealing with residential construction loans
• How to compile and construct personal cash flow from tax returns

Who Should Attend:

Branch managers, consumer lenders, mortgage bankers, private bankers, small business lenders, credit analysts, loan review specialists, consumer lending managers and credit officers  

NEW: Redesigned Hybrid Class Environment!

We are currently installing all-new hybrid class equipment for our 2022 classes! This setup will provide an enhanced audio and visual experience for both virtual attendees and the in-person classroom. A few of our new highlights include:

• Speaker & microphone installation across the entire classroom
• Enhanced screen sharing, digital notetaking, and more! 

Meet the Facilitator

Richard Hamm

Richard has been training bankers for 30 years, designing and delivering courses specializing in commercial lending and credit, including portfolio and risk management, commercial real estate (CRE) and appraisals, plus selling and negotiating skills, and director training. During his banking career, he was active within RMA’s chapter structure and served on several committees at the national level.

Richard is a facilitator for the Barret School of Banking and the Graduate School of Banking at Wisconsin. He has published 20 articles in the RMA Journal.

For more information, please contact: Malia Widder at 614-610-1877 or [email protected].