Compliance with E-SIGN, E-Statements & E-Disclosures

Compliance with E-SIGN, E-Statements & E-Disclosures

Thursday, August 11, 2022 
3:00 pm – 4:30 pm Eastern

Many financial institutions have unwittingly established unlawful online banking programs in violation of E-SIGN.  If caught operating a noncompliant program, every e-statement you’ve ever sent could be deemed legally invalid.  Regulatory fines and legal costs could far exceed the potential savings e-statements provide.  Join us to learn more about E-SIGN, e-statement, and e-disclosure compliance, and avoid “e-jeopardy.”


  • Understand and adhere to federal E-SIGN and state UETA requirements
  • Adhere to — and disclose — E-SIGN’s mandatory six-step consent process
  • Comply with E-SIGN consumer consent provisions and processes
  • Create lawful, clear e-disclosures that can be understood and acted upon by any consumer
  • Prove accountholders have demonstrated the technological competence to receive e-statements
  • Preserve, protect, and produce e-records of accountholders’ affirmative consent
  • Respond to the E-SIGN Modernization Act
  • Avoid potentially costly consequences of noncompliance
  • Train employees to answer consumer questions about E-SIGN, e-statements, e-disclosures
  • Implement best practices, expert advice, and compliance tips immediately


Where does your financial institution stand when it comes to E-SIGN, e-statement, and e-disclosure compliance?  Are you confident your e-statement program adheres to federal and state laws and industry and government regulations?  Do you obey E-SIGN and UETA rules?  Is your enrollment process lawful, or are you signing up accountholders in a noncompliant (illegal) fashion?  Do you allow accountholders to sign up for e-statements in your lobby?  Do your e-disclosures contain the required information, including mandatory technology guidelines?  Could you provide evidence of affirmative consent if your e-statement program triggered a lawsuit or regulatory audit? 

With this insightful program, you will learn how to recognize and avoid common legal and compliance mistakes in e-statement programs.  It will answer the most common and pressing questions about E-SIGN, UETA, e-statements, e-disclosures, affirmative electronic consent, and e-records retention among other important issues.  You’ll learn strategies and gain tools to help ensure your E-SIGN, e-statement, e-disclosure program is well managed and complies with legal, regulatory, and organizational guidelines.  Don’t miss it!


This informative session is a must to ensure legally compliant online banking. Legal professionals, compliance officers, risk managers, records managers, online banking personnel, operations managers, business development managers, and others charged with managing electronic banking, E-SIGN, 
e-statements, e-disclosures, and electronic records will benefit from this program. 


  • Tip Sheet: Managing E-SIGN, E-Statements & E-Disclosures: Dos & Don’ts to Help Ensure Compliance
  • Sample Policy: Record Retention Policy for the Financial Industry
  • Whitepaper: Record Retention Rules for the Financial Industry
  • Guidelines: Record Retention Guidelines for the Financial Industry
  • Sample Policy: Confidential & Sensitive Information Policy for the Financial Industry
  • Employee training log 
  • Interactive quiz
  • PDF of slides and speaker’s contact info for follow-up questions
  • Attendance certificate provided to self-report CE credits


Nancy Flynn, Founder & Executive Director, The ePolicy Institute™

A recognized expert on electronic and workplace policy, communication, and compliance, Nancy Flynn is the founder and executive director of The ePolicy Institute™, Business Writing Institute™, and Marijuana Policy Institute™. Nancy is a professional trainer, policy writer, and consultant who helps employers worldwide minimize potentially costly electronic risks, including lawsuits and regulatory fines. 

Nancy is the author of 13 books, including Writing Effective E-Mail, The ePolicy Toolkit, and The Social Media Handbook. An in-demand trainer, she conducts seminars, webinars, and one-on-one coaching for financial institutions and other clients worldwide. She also serves as an expert witness in litigation related to electronic policies and procedures.

Attendance verification for CE credits provided upon request.

Webinar Sponsored by Financial Education & Development

If you are having issues with registering online, please contact CBAO's Education, Training & Special Events Coordinator, Malia Widder, (614) 610-1877.

Registration Options (Member/Non-Member Pricing)
Live Webinar ($265/$400) – The live webinar option allows you to have unlimited connections within your institution to virtually attend the Live Webinar. The session includes question and answer sessions, handout and take-away toolkit, and the presenters contact information for follow-up, will all be emailed to you the morning of the live webinar.

On-Demand Webinar + Free Digital Download ($295/$450
– Can’t attend the live webinar? This option provides a recording of the live event, including audio, visuals, and handouts. We even provide the presenter’s email address for follow-up questions. You will receive an email with the recorded webinar link, which can be viewed anytime 24/7, beginning 2 business days after the live webinar. You will also receive instruction on how to download a free digital copy of the webinar to your PC, which you may keep and use indefinitely.

Both Live Webinar & On-Demand Webinar + Free Digital Download ($395/$600
– Includes Live Webinar and Recorded Webinar options above.


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