Monday, October 18, 2021
12:00 – 1:00 pm (Eastern Time)
Effectively handling ACH disputes are an integral part of a financial institutions requirements to comply with Regulation E while not writing off unnecessary losses. Proper handling of disputes in compliance with regulations is not just the responsibility of operations personnel in the 'back office' but a critical series of steps and processes beginning with frontline customer contact staff. This timely and relevant ACH training gives banks and credit unions the front-to-back office consistency, compliance and documentation needed to ensure proper ACH dispute handling and resolution.
Attendance verification for CE credits provided upon request.
If you are having issues with registering online, please contact CBAO's Education, Training & Special Event Coordinator, Patti Webb, (614) 610-1877.
Webinar and Playback* ($295/$445)
*Playback has no expiration.
Additional Hookup - Registering another banker from a different location ($185/$225)