Training By Date


Time Event
11:00 AMDealing with Appraisals: Regulations and Requirements
12:00 PMHow to Talk to your CEO about Social and Digital Marketing
2:00 PMMarketing Series:Advertising & the New Media Mix:What’s Right for Your Bank?
2:30 PMBanker's Responsibility Under FCRA
3:00 PMACH Third Party Senders: NACHA Operating Rules, OCC 3rd Party Guidance and Best Business Practices


Time Event
11:00 AMDealing with Appraisals: Regulations and Requirements
11:00 AMSSAE18 or SOC 2 – What Provides Value
12:00 PMLoan Review Best Practices
2:00 PMUpdating your Bank’s BSA/AML/OFAC Risk Assessment
2:30 PMW-9, W-8BEN and W-8BEN-E Forms and Info
3:00 PMFinal Preparation for CFPB’s TRID Amendments


Time Event
11:00 AMCall Report for Banks - Recent Changes, Highlights, and Pitfalls
12:00 PMBusiness Banking with Small Commercial Loans
2:00 PMYour Customers’ View on Bank Fees and Service Charges


Time Event
12:00 PMBranch Manager’s Guide for Improving Customer Experience and Satisfaction
2:30 PMCRE Appraisals: Regulations and the Review Process


Time Event
9:00 AMInnovating the Retail Experience Forum III
11:00 AMPresenting Powerfully
12:00 PMNew for 2018: Bringing Leases Onto the Balance Sheet
2:00 PMGarnishments, Subpoenas, Summonses, and Levies: Handling Documents in Back Office
2:30 PMHMDA Data - Trust But Verify
3:00 PMNew Accounts Series: Opeming Minor Accounts: Signature Cards, Access, Ownership


Time Event
11:00 AMKey Ratios
12:00 PMThe 5 Cs of Credit for Borrower Evaluation
2:00 PMDeveloping a Strong Enterprise-Wide Risk Assessment for your ERM Program
2:30 PMCustomer Service vs. Customer Experience
3:00 PMConducting the Annual Physical Security Review


Time Event
11:00 AMIncentives, Ethics, Account & Loan Growth
2:00 PMHandling Debit Card Disputes: Asking the Right Questions and Gathering the Right Information
2:30 PMAuditing Your Bank Secrecy Act Program
3:00 PMStress Testing Your Loan Portfolio: Regulatory Expectations & Enhancing Credit Risk Management


Time Event
11:00 AMCall Report - Lending Schedules for Banks
2:00 PMFFIEC Guidance and Regulatory Expectations: Mitigating Cyber-Attacks on ATM and Card Authorization S


Time Event
2:00 PMDeveloping and Maintaining a Strong Credit Culture
2:30 PMTop 10 Most Common TRID Issues


Time Event
11:00 AMAdvanced Cash Flow Analysis
2:30 PMACH Exception Processing
3:00 PMCompliance Series: Regulatory Requirements for the Board & Senior Management


Time Event
11:00 AMThe ACH Audit & Risk Assessment: What You Need to Know
2:00 PMRegulatory Risk in Digital Transformation
2:30 PMCompliance Issues From The Economic Growth, Regulatory Relief and Consumer Protection Act


Time Event
11:00 AMSixty (60) Critical Steps for Properly Handling Delinquent and Abandoned Safe Deposit Boxes
2:30 PMDiversity & Inclusion in the Workplace
3:00 PMManaging Provisional Credit Under Reg E
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